Overview

A Sender ID is the number that identifies the sender on recipients' mobile phones when they receive an SMS. The use of a Dynamic Sender ID feature is not usually allowed in all countries, as it is subject to the local compliance and carrier rules. Below is a summary of the service-level agreements that are required according to each country.


For registering a new Sender ID, please send your request to routing@cequens.com and our team will get back to you shortly. We advise you to use a unique Sender ID that reflects the identity of your company to stand out among other brand names and increase the loyalty of your customers.




Sender ID Registration Service-Level Agreement (SLA) according to different Countries and Mobile Networks

 

Country

Network

Registration SLA

Benin

MOOV - Telecel

Dynamic

No Need For Pre-Registration

Congo, DRC

Tigo 

(OASIS SPRL)

Dynamic

No Need For Pre-Registration

Egypt

Orange EG

2 Days

Egypt

Vodafone

7 Days

Egypt

Etisalat

2 Days

Egypt (International)

Orange EG

15 Days

Egypt (International)

Vodafone

15 Days

Egypt (International)

Etisalat

15 Days

Iran

MTN Irancell

2 Days

Iran

MCI 

(Mobile Communications 

Company of Iran)

2 Days

Jordan

Zain

3 Days

Jordan

Orange

3 Days

Jordan

Umniah

3 Days

Kenya

Safaricom

10 Days

Kenya

Airtel

10 Days

Kenya

Orange

10 Days

Kuwait

Zain 

(MTC)

2 Days

Kuwait

Ooredoo Kuwait

2 Days

Kuwait

VIVA 

(Kuwait Telecom Company)

2 Days

Lebanon

MIC 1 (Alfa)

2 Days

Lebanon

MIC 2 

(MTC-Touch)

2 Days

Lesotho

Vodacom Lesotho

Dynamic

No Need For Pre-Registration

Malawi

Airtel Malawi

Awaiting Feedback

Malawi

TNM 

(Telekom Networks Malawi)

Dynamic

No Need For Pre-Registration

Mauritania

Mauritel Mobiles

Dynamic

No Need For Pre-Registration

Morocco

IAM 

(Maroc Telecom)

1 Day

Morocco

Meditel 

(Medi Telecom)

1 Day

Morocco

INWI 

(WANA - Groupe ONA)

60 Days

Oman

Ooredoo

7 Days

Oman

OMAN MOBILE

(Oman Telecommunications Company)

7 Days

Pakistan

Mobilink

7 Days

Pakistan

Telenor Pakistan

7 Days

Pakistan

Ufone 

(Pakistan Telecom Mobile Ltd)

7 Days

Pakistan

Warid Telecom

7 Days

Pakistan

ZONG 

(CMPak Limited)

7 Days

Palestine

Palestine/Jawwal 

(Palestine Telecomm)

2 Days

Palestine

Palestine/Wataniya Mobile

2 Days

Qatar

Ooredoo 

(Q-Tel)

1 Day

Qatar

Vodafone Qatar

1 Day

Saudi Arabia 

(Local Providers)

STC 

(Saudi Telecom Company)

5 Day

Saudi Arabia 

(Local Providers)

Mobily

5 Day

Saudi Arabia 

(Local Providers)

Zain

5 Day

Saudi Arabia 

(International Providers)

STC 

(Saudi Telecom Company)

5 Days

Saudi Arabia 

(International Providers)

Mobily

5 Days

Saudi Arabia 

(International Providers)

Zain

5 Days

Syria

Syriatel

N/A

Tanzania

Airtel Tanzania

30 Days

Tanzania

tiGO 

(MIC Tanzania Ltd)

30 Days

Tanzania

Vodacom

30 Days

Tanzania

Zantel 

(Zanzibar Telecom Ltd)

30 Days

Tanzania

BOL

30 Days

Tanzania

Tanzania Telecommunications Company Ltd

30 Days

Tanzania

Smile

30 Days

Tanzania

Halotel

30 Days

Togo

Etisalat 

(Atlantique Telecom)

Awaiting Feedback

Tunisia

Ooredoo 

(Tunisiana)

10 Days

Tunisia

TunTel 

(Tunisie Telecom)

10 Days

Tunisia

Orange

10 Days

Turkey

Vodafone Turkey

2 Days

Turkey

Turkcell

2 Days

Turkey

Avea

2 Days

Uganda

MTN Uganda

Dynamic

No Need For Pre-Registration

Uganda

Warid Telecom Uganda

Dynamic

No Need For Pre-Registration

United Arab Emirates

Du

2 Days

United Arab Emirates

Etisalat

2 Days

Yemen

Spacetel 

(MTN)

10 Days

Yemen

Sabafon

(Yemen Company for Mobile Telephony)

10 Days

Yemen

Yemen Mobile

10 Days

Yemen

Y (HiTS-UNITEL)

10 Days

India

All

3 Days


Still have questions? Submit a ticket or reach out to our Support Agent via our chatbot.