Overview
A Sender ID is the number that identifies the sender on recipients' mobile phones when they receive an SMS. The use of a Dynamic Sender ID feature is not usually allowed in all countries, as it is subject to the local compliance and carrier rules. Below is a summary of the service-level agreements that are required according to each country.
For registering a new Sender ID, please send your request to routing@cequens.com and our team will get back to you shortly. We advise you to use a unique Sender ID that reflects the identity of your company to stand out among other brand names and increase the loyalty of your customers.
Sender ID Registration Service-Level Agreement (SLA) according to different Countries and Mobile Networks
Country | Network | Registration SLA |
Benin | MOOV - Telecel | Dynamic No Need For Pre-Registration |
Congo, DRC | Tigo (OASIS SPRL) | Dynamic No Need For Pre-Registration |
Egypt | Orange EG | 2 Days |
Egypt | Vodafone | 7 Days |
Egypt | Etisalat | 2 Days |
Egypt (International) | Orange EG | 15 Days |
Egypt (International) | Vodafone | 15 Days |
Egypt (International) | Etisalat | 15 Days |
Iran | MTN Irancell | 2 Days |
Iran | MCI (Mobile Communications Company of Iran) | 2 Days |
Jordan | Zain | 3 Days |
Jordan | Orange | 3 Days |
Jordan | Umniah | 3 Days |
Kenya | Safaricom | 10 Days |
Kenya | Airtel | 10 Days |
Kenya | Orange | 10 Days |
Kuwait | Zain (MTC) | 2 Days |
Kuwait | Ooredoo Kuwait | 2 Days |
Kuwait | VIVA (Kuwait Telecom Company) | 2 Days |
Lebanon | MIC 1 (Alfa) | 2 Days |
Lebanon | MIC 2 (MTC-Touch) | 2 Days |
Lesotho | Vodacom Lesotho | Dynamic No Need For Pre-Registration |
Malawi | Airtel Malawi | Awaiting Feedback |
Malawi | TNM (Telekom Networks Malawi) | Dynamic No Need For Pre-Registration |
Mauritania | Mauritel Mobiles | Dynamic No Need For Pre-Registration |
Morocco | IAM (Maroc Telecom) | 1 Day |
Morocco | Meditel (Medi Telecom) | 1 Day |
Morocco | INWI (WANA - Groupe ONA) | 60 Days |
Oman | Ooredoo | 7 Days |
Oman | OMAN MOBILE (Oman Telecommunications Company) | 7 Days |
Pakistan | Mobilink | 7 Days |
Pakistan | Telenor Pakistan | 7 Days |
Pakistan | Ufone (Pakistan Telecom Mobile Ltd) | 7 Days |
Pakistan | Warid Telecom | 7 Days |
Pakistan | ZONG (CMPak Limited) | 7 Days |
Palestine | Palestine/Jawwal (Palestine Telecomm) | 2 Days |
Palestine | Palestine/Wataniya Mobile | 2 Days |
Qatar | Ooredoo (Q-Tel) | 1 Day |
Qatar | Vodafone Qatar | 1 Day |
Saudi Arabia (Local Providers) | STC (Saudi Telecom Company) | 5 Day |
Saudi Arabia (Local Providers) | Mobily | 5 Day |
Saudi Arabia (Local Providers) | Zain | 5 Day |
Saudi Arabia (International Providers) | STC (Saudi Telecom Company) | 5 Days |
Saudi Arabia (International Providers) | Mobily | 5 Days |
Saudi Arabia (International Providers) | Zain | 5 Days |
Syria | Syriatel | N/A |
Tanzania | Airtel Tanzania | 30 Days |
Tanzania | tiGO (MIC Tanzania Ltd) | 30 Days |
Tanzania | Vodacom | 30 Days |
Tanzania | Zantel (Zanzibar Telecom Ltd) | 30 Days |
Tanzania | BOL | 30 Days |
Tanzania | Tanzania Telecommunications Company Ltd | 30 Days |
Tanzania | Smile | 30 Days |
Tanzania | Halotel | 30 Days |
Togo | Etisalat (Atlantique Telecom) | Awaiting Feedback |
Tunisia | Ooredoo (Tunisiana) | 10 Days |
Tunisia | TunTel (Tunisie Telecom) | 10 Days |
Tunisia | Orange | 10 Days |
Turkey | Vodafone Turkey | 2 Days |
Turkey | Turkcell | 2 Days |
Turkey | Avea | 2 Days |
Uganda | MTN Uganda | Dynamic No Need For Pre-Registration |
Uganda | Warid Telecom Uganda | Dynamic No Need For Pre-Registration |
United Arab Emirates | Du | 2 Days |
United Arab Emirates | Etisalat | 2 Days |
Yemen | Spacetel (MTN) | 10 Days |
Yemen | Sabafon (Yemen Company for Mobile Telephony) | 10 Days |
Yemen | Yemen Mobile | 10 Days |
Yemen | Y (HiTS-UNITEL) | 10 Days |
India | All | 3 Days |