In case you forgot your password or need to change the existing one, you will need to follow these steps:

  1. Go to https://connect.cequens.com 

  2. Click on Forgot your Password? 

  3. Enter your Account Username when the Reset Password pop-up appears

  4. Click Submit

After you complete the above steps, you will receive a Reset Password email and you will need to follow the below steps:

  1. Open the Reset Password Email

  2. Click on the Reset Password Link

  3. Type in your new password

  4. Refresh your browser and login to your Cequens Connect™ account with your new password

Still have questions? Submit a ticket or reach out to our Support Agent via our chatbot.