A Sender ID is a number that identifies the sender on recipients' mobile phones when they receive an SMS. We advise you to use a unique Sender ID that reflects the identity of your company to stand out among other brand names and increase the loyalty of your customers.
Registering a new Sender ID
You can send an email to support@cequens.com anytime, or through our Communication Platform:
- Login to console.cequens.com
- Click on "Account Settings" in the bottom left sidebar
- Click on the "Sender IDs" tab
- Click on the "Request Sender ID" button
- Fill in your Sender ID Information
- Insert Sender ID Name
- Select your Country Coverage
- Assign Business Account
- Compose Message
- Add your Website
- Upload your No Objection Certificate (NOC) and Delegation Letters*
- Submit your Request
List of Supported Countries
Below is a list of countries and mobile networks that support Sender ID Registration. Each country has its own requirements and process. For more information regarding the registration process, please reach out to our team on support@cequens.com
*To download samples of the No Objection Certificate (NOC) and Delegation Letters, click here.
Country | Network | MCC | MNC | Features | Requirements/Comments |
Egypt Local | Etisalat | 602 | 3 | Pre-register Senders | Three documents are needed, a local commercial registration document for this company, Tax Card and the exact attached NOC letter version to be filled in, signed, and stamped from the original client on the company’s letterhead, noting that SMS OTP content without brand name can’t be terminated from the local routes |
Egypt Local | Orange | 602 | 1 | Pre-register Senders | |
Egypt Local | Vodafone | 602 | 2 | Pre-register Senders | |
Egypt Local | Telecom Egypt | 602 | 4 | Pre-register Senders | |
Indonesia | Telkomsel (PT Telekomunikasi Selular) | 510 | 10 | Pre-register Senders | Two attached NOCs are required to be filled in, signed and stamped from the original client on the company’s letterhead |
Indonesia | Excelcom (XL) | 510 | 11 | Pre-register Senders | Two attached NOCs are required to be filled in, signed and stamped from the original client on the company’s letterhead |
Jordan International | Zain | 416 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Jordan International | Umniah | 416 | 3 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Jordan International | Orange | 416 | 77 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Kenya Local | Airtel | 639 | 3 | Pre-register Senders | Costs are 12,000 Ksh per sender ID for set up |
Kenya Local | Safaricom | 639 | 2 | Pre-register Senders | |
Malawi | Airtel | 650 | 10 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Morocco international | Inwi | 604 | 2 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Morocco international | Maroc Telecom | 604 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Morocco international | Meditel | 604 | 0 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Nigeria | Airtel | 621 | 20 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Nigeria | Etisalat | 621 | 60 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Nigeria | Glo Mobile | 621 | 50 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Nigeria | MTN | 621 | 30 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Oman International | Omantel | 422 | 2 | Pre-register Senders | NOC from original client to be filled in, signed and stamped |
Oman International | Ooredoo | 422 | 3 | Pre-register Senders | |
Pakistan | Jazz (Mobilink) | 410 | 1 | Pre-register Senders | NOC is required to be filled in, signed and stamped from the original client on the company’s letterhead |
Pakistan | Warid Telecom | 410 | 7 | Pre-register Senders | NOC is required to be filled in, signed and stamped from the original client on the company’s letterhead |
Palestine | Palestine / Jawwal (Palestine Telecomm) | 425 | 5 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Palestine | Palestine / Wataniya Mobile | 425 | 6 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Philippines | Digitel Mobile (Sun Cellular) | 515 | 5 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Philippines | Globe Telecom | 515 | 2 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Philippines | Smart Communications | 515 | 3 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Qatar | Ooredoo | 427 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Qatar | Vodafone | 427 | 2 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Saudi Arabia | All | 420 | All | Pre-register Senders | NOC is required from original client, as well as Sender ID, company name, related URL and SMS sample content |
South Africa | MTN | 655 | 10 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tunisia International | Orange | 605 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tunisia International | Ooredoo (Tunisiana) | 605 | 3 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tunisia International | Tunisie Telecom (Tuntel) | 605 | 2 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Turkey | Vodafone Turkey | 286 | 2 | Pre-register Senders | NOC letter from the original client directed to the Turkish Operator along with company or brand Turkish commercial registration documents are needed |
Turkey | Turkcell | 286 | 1 | Pre-register Senders | NOC letter from the original client directed to the Turkish Operator along with company or brand Turkish commercial registration documents are needed |
Turkey | Avea | 286 | 3 | Pre-register Senders | NOC letter from the original client directed to the Turkish Operator along with company or brand Turkish commercial registration documents are needed |
UAE International | Du | 424 | 3 | Pre-register Senders | Attached NOC from original client to be filled in, signed and stamped along with certificate of incorporation |
UAE International | Etisalat | 424 | 2 | Pre-register Senders | |
Yemen | Sabafon (Yemen Company for Mobile Telephony) | 421 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Yemen | Yemen Mobile | 421 | 3 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Zambia | Airtel Zambia | 645 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Zambia | Zambia Telecommunications Company (Zamtel) | 645 | 3 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | BOL | 640 | 8 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | Default | 640 | -1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | Halotel | 640 | 9 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | Sasatel | 640 | 6 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | Smile | 640 | 11 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | Tanzania Telecommunications Company Ltd | 640 | 7 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content along with the registration sheet from TTCL |
Tanzania | tiGO (MIC Tanzania Ltd) | 640 | 2 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | Vodacom | 640 | 4 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | Zantel (Zanzibar Telecom Ltd) | 640 | 3 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tanzania | Airtel | 640 | 5 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content along with the registration sheet from Airtel |
Congo DR | Airtel | 630 | 2 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Congo DR | Orange | 630 | 86 | Pre-register Senders | |
Congo DR | Tigo | 630 | 89 | Pre-register Senders | |
Congo DR | Vodacom | 630 | 1 | Pre-register Senders | |
Kuwait International | Zain (MTC) | 419 | 2 | Pre-register Senders | NOC from original client to be filled in, signed and stamped. |
Kuwait International | Ooredoo Kuwait | 419 | 3 | Pre-register Senders | |
Kuwait International | VIVA (Kuwait Telecom Company) | 419 | 4 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
UAE Local | Du | 424 | 3 | Pre-register Senders | Attached Form B from original client to be filled in, signed and stamped along with local UAE trade license document |
UAE Local | Etisalat | 424 | 2 | Pre-register Senders | |
Tunisia Local | Orange | 605 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tunisia Local | Ooredoo (Tunisiana) | 605 | 3 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Tunisia Local | Tunisie Telecom (Tuntel) | 605 | 2 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Oman Local | Omantel | 422 | 2 | Pre-register Senders | NOC from original client to be filled in, signed and stamped |
Oman Local | Ooredoo | 422 | 3 | Pre-register Senders | NOC from original client to be filled in, signed and stamped |
Morocco Local | Inwi | 604 | 2 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Morocco Local | Maroc Telecom | 604 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Morocco Local | Meditel | 604 | 0 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Jordan Local | Zain | 416 | 1 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Jordan Local | Umniah | 416 | 3 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
Jordan Local | Orange | 416 | 77 | Pre-register Senders | Sender ID, company name, related URL and SMS sample content |
USA & Canada | All | All | All | Pre-register Senders | Customer should request for TFN to be able to send traffic using the TFN Request document TFN (USA & Canada) • Setup Cost: 5 EUR (To be paid in the first month only) • Monthly fee: 5 EUR ( To be paid each month) • SLA’s are generally two weeks but as I have previously communicated, on ground it took more than 6 weeks to get feedback |