Overview

A Sender ID is a number that identifies the sender on recipients' mobile phones when they receive an SMS. Whenever you send a message to recipients, they may see any of the below formats. We advise you to use a unique Sender ID that reflects the identity of your company to stand out among other brand names and increase the loyalty of your customers.


Registering a New Sender ID

  1. Login to console.cequens.com
  2. Click on Account Settings on the bottom left sidebar 
  3. Click on the Sender IDs tab
  4. Click on the Request Sender ID button
  5. Fill in your Sender ID Information
    1. Insert Sender ID Name
    2. Select your Country Coverage
    3. Assign Business Account
    4. Compose Message
    5. Add your Website
    6. Upload your No Objection Certificate (NOC) and Delegation Letters*
  6. Submit your Request


List of Supported Countries

Below is a list of countries and mobile networks that support Sender ID Registration. Each country has its own requirements and process. For more information regarding the registration process, please reach out to our team on routing@cequens.com.


*To download samples of the No Objection Certificate (NOC) and Delegation Letters, click here.

 

CountryNetworkMCCMNCFeatures
Requirements/Comments
EgyptEtisalat6023Pre-register SendersThree documents are needed, a local commercial registration document for this company, Tax Card and the exact attached NOC letter version to be filled in, signed, and stamped from the original client on the company’s letterhead.
EgyptMobinil6021Pre-register Senders
EgyptVodafone6022Pre-register Senders
EgyptTelecom Egypt6024Pre-register Senders
Indonesia Telkomsel (PT Telekomunikasi Selular)51010Pre-register SendersTwo attached NOCs are required to be filled in, signed and stamped from the original client on the company’s letterhead
Indonesia Excelcom (XL)51011Pre-register SendersTwo attached NOCs are required to be filled in, signed and stamped from the original client on the company’s letterhead
JordanZain4161Pre-register SendersSender ID, company name, related URL and SMS sample content
JordanUmniah4163Pre-register SendersSender ID, company name, related URL and SMS sample content
JordanOrange41677Pre-register SendersSender ID, company name, related URL and SMS sample content
KenyaAirtel6393Pre-register SendersCosts are 12,000 Ksh per sender ID for set up
KenyaSafaricom6392Pre-register Senders
MalawiAirtel65010Pre-register SendersSender ID, company name, related URL and SMS sample content
MoroccoInwi6042Pre-register SendersSender ID, company name, related URL and SMS sample content
MoroccoMaroc Telecom6041Pre-register SendersSender ID, company name, related URL and SMS sample content
MoroccoMeditel6040Pre-register SendersSender ID, company name, related URL and SMS sample content
NigeriaAirtel62120Pre-register SendersSender ID, company name, related URL and SMS sample content
NigeriaEtisalat62160Pre-register SendersSender ID, company name, related URL and SMS sample content
NigeriaGlo Mobile62150Pre-register SendersSender ID, company name, related URL and SMS sample content
NigeriaMTN62130Pre-register SendersSender ID, company name, related URL and SMS sample content
OmanOmantel4222Pre-register SendersNOC from original client to be filled in, signed and stamped
OmanOoredoo4223Pre-register Senders
PakistanJazz (Mobilink)4101Pre-register SendersNOC is required to be filled in, signed and stamped from the original client on the company’s letterhead
PakistanWarid Telecom4107Pre-register SendersNOC is required to be filled in, signed and stamped from the original client on the company’s letterhead
PalestinePalestine / Jawwal (Palestine Telecomm)4255Pre-register SendersSender ID, company name, related URL and SMS sample content
PalestinePalestine / Wataniya Mobile4256Pre-register SendersSender ID, company name, related URL and SMS sample content
PhilippinesDigitel Mobile (Sun Cellular)5155Pre-register SendersSender ID, company name, related URL and SMS sample content
PhilippinesGlobe Telecom5152Pre-register SendersSender ID, company name, related URL and SMS sample content
PhilippinesSmart Communications5153Pre-register SendersSender ID, company name, related URL and SMS sample content
QatarOoredoo4271Pre-register SendersSender ID, company name, related URL and SMS sample content
QatarVodafone4272Pre-register SendersSender ID, company name, related URL and SMS sample content
Saudi ArabiaAll420AllPre-register SendersSender ID, company name, related URL and SMS sample content
South AfricaMTN65510Pre-register SendersSender ID, company name, related URL and SMS sample content
TunisiaOrange6051Pre-register SendersSender ID, company name, related URL and SMS sample content
TunisiaOoredoo (Tunisiana)6053Pre-register SendersSender ID, company name, related URL and SMS sample content
TunisiaTunisie Telecom (Tuntel)6052Pre-register SendersSender ID, company name, related URL and SMS sample content
TurkeyVodafone Turkey2862Pre-register SendersNOC letter from the Original client directed to the Turkish Operator along with company or brand Turkish commercial registration documents are needed
TurkeyTurkcell2861Pre-register SendersNOC letter from the Original client directed to the Turkish Operator along with company or brand Turkish commercial registration documents are needed
TurkeyAvea2863Pre-register SendersNOC letter from the Original client directed to the Turkish Operator along with company or brand Turkish commercial registration documents are needed
UAEDu4243Pre-register SendersAttached NOC from original client to be filled in, signed and stamped along with local UAE trade license document
UAEEtisalat4242Pre-register Senders
YemenSabafon (Yemen Company for Mobile Telephony)4211Pre-register SendersSender ID, company name, related URL and SMS sample content
YemenYemen Mobile4213Pre-register SendersSender ID, company name, related URL and SMS sample content
ZambiaAirtel Zambia6451Pre-register SendersSender ID, company name, related URL and SMS sample content
ZambiaZambia Telecommunications Company (Zamtel)6453Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniaBOL6408Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniaDefault640-1Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniaHalotel6409Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniaSasatel6406Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniaSmile64011Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniaTanzania Telecommunications Company Ltd6407Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniatiGO (MIC Tanzania Ltd)6402Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniaVodacom6404Pre-register SendersSender ID, company name, related URL and SMS sample content
TanzaniaZantel (Zanzibar Telecom Ltd)6403Pre-register SendersSender ID, company name, related URL and SMS sample content
Congo DRAirtel6302Pre-register SendersSender ID, company name, related URL and SMS sample content
Congo DROrange63086Pre-register Senders
Congo DRTigo63089Pre-register Senders
Congo DRVodacom6301Pre-register Senders
IndiaAll404AllPromo route.

It will get delivered through the numeric sender (shortcode), DLR supported, no delivery to DND transactional route. Pre-registration is also required for alpha senders (6-digits length).
Promotions Senders will be converted to Numeric Only OTP needs pre-registration (Sender ID must be the exact length of 6 alpha Characters as mandatory prefix appended by the termination operator. Messages will always get delivered with different prefixes in the Sender ID as per the terminating operator.

Promo messages are not delivered on DND numbers and promo messages are only terminated from 9:00 AM to 9:00 PM IST as per the government regulations.
KuwaitZain (MTC)4192Pre-register SendersNOC from original client to be filled in, signed and stamped, plus cost 30 Euros per sender ID
KuwaitOoredoo Kuwait4193Pre-register Senders
KuwaitVIVA (Kuwait Telecom Company)4194Pre-register Senders
Saudi ArabiaAll420AllPre-register SendersSender ID, company name, related URL and SMS sample content/NOC letter attached



*To download samples of the No Objection Certificate (NOC) and Delegation Letters, click here.


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