How to Assign SMS Sender IDs (SIDs) to a Team/Sub-account

How to navigate to Team Management, find a team, and assign SMS Sender IDs from the Cequens console.

1

Go to Settings → Team Management

In the left sidebar, click Settings to expand it, then select Team Management.

Sidebar
Channels
Discovery
Plugins & Integrations
Developer Hub
Settings
Personal Info
Billing
Team Management
Audit Log
Security
2

Click the "Teams" tab

Switch from the Users tab to the Teams tab to view all teams and sub-accounts in your organisation.

3

Click "Manage" on the target team

Find the team you want to assign Sender IDs to and click the Manage button on the right side of that team's row.

UsersTeams
Create Team
TeamBalanceServicesStatus
SharedWebsite
Off
Manage
SharedAPIHTTPSMPP
Off
Manage
SharedHTTPWebsite
Active
Manage
4

Scroll down to "Duties" and set Balance Allocation

After clicking Manage, scroll down to the Duties section. Choose between Shared balance (uses parent account balance) or Separate balance (own dedicated balance).

Duties — Balance Allocation

Shared balance

Sub-account shares the parent account balance.

Separate balance

Sub-account has its own dedicated balance.

5

Select Applications and assign SMS Sender IDs

Click the Applications you want this team to access, then click the SMS Sender IDs to assign to this team. Highlighted pills = assigned. Click again to deselect.

Duties — Applications & Sender IDs

Applications

XMLHTTPSMPPWebsiteCampaignWizardEmailToSMSAPI

SMS Sender IDs

Require Campaign Approval

CancelSave Changes
Sender ID— selected and assigned to this team
Sender ID— not assigned, click to assign
⚠️ Always click Save Changes after making selections — unsaved changes will be lost.
ℹ️ You can assign multiple Sender IDs to one team. Each team has its own independent sender configuration.