If you are trying to bind with your SMPP account and receiving “Bind Failed”, make sure to check the below reasons:

  1. Incorrect host name/IP address.
  2. Incorrect port.
  3. Incorrect system ID.
  4. Incorrect password.
  5. Blacklisted IP address.
  6. Inactive account.

Please use the configurations sent in the “Account Information” file from our Customer Onboarding team and make sure you are using the service password not the portal one.

If all the above fails, please contact support@cequens.com.