Customer Support

Sender ID Registration 3

• What is a Sender ID and what are its different formats?
• What is the Sender ID Service-Level Agreement according to each country?
• Why do I need to request a No Objection Certificate (NOC)?

Billing and Payments 2

• How can I check my account balance in Cequens Connect™?
• How can I pay my invoices?

Account Configuration 4

• How can I create a Sub-Account in Cequens Connect™?
• How can I configure a new Sub-Account in Cequens Connect™?
• What should I do if my Cequens Connect™ account is locked?
• How can I reset the password of my Cequens Connect™?